Jesmonite Workshop | Terms & Conditions
CANCELLATION POLICY
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If you decide you want to cancel your workshop or space, you will need to do so at least 24 hours before the workshop takes place in order to receive a refund or to reschedule. (there will be a 10% deduction fee from your payment to cover fees incurred for the refund). No refunds or rescheduling can be offered if you leave it later than 24 hours or say nothing at all/don't show up/mix up your date.
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Tickets are NOT transferable. If you cannot make the workshop, you need to notify Stevie by email at least 24 hours beforehand. (There's a 10% deduction fee from your payment to cover fees incurred for the refund).
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Remember to check your spam folder for the ticket attachment that has the workshop details. If you haven't received this. If you are unsure and would like to confirm your place is secure, please email: stevie@aanadesign.com
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Stevie can cancel a workshop at any time. Stevie will refund and email participants 24 - 48 hours before the workshop is supposed to take place if this is the case. Please check your emails before the workshop date.
Jesmonite Workshop | Terms & Conditions
Workshop FAQ's
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​CAN MY CHILD TAKE PART IN A WORKSHOP?
- Yes! Age of 10+ is recommended and anyone under the age of 15 must be accompanied by a paying adult.
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CAN MEN JOIN A WORKSHOP?
- Absolutely! Everyone is welcome to participate in a Jesmonite workshop. We have had men, women, couples, teens and children as young as 10 join a workshop. We do not judge or discriminate here, all are welcome and you will be in the comfort of the group you book with.
CAN I CHOOSE WHAT TO MAKE?
- Workshops begin with making a versatile, Oval Tray. This is the simplest item to make in terms of pouring and demoulding. If after your initial pour, you can choose to try more complex items, such as bud vases, trinket dishes or ornaments. Prices start at just £7 for extra pours.
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CAN I MAKE MORE IN THE WORKSHOP IF I WANT TO?
- Yes! I now offer an 'extra pour' service during our 2 1/2 hour workshop. This means that if you enjoyed making your first piece and would like to make another item (or more!) then we can continue making. Add on pieces range from £7 and there's no rush when we have 2 1/2 hours to create!
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DO I NEED TO BE CREATIVE OR CRAFTY TO TAKE PART?
- Everyone is creative even if you don't feel you can create/make things! You don't need 'crafty' skills or confidence in making. I promise you, by the time our workshop is over, you'll leave feeling confident in the fact that YOU created something beautiful!
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CAN I GIFT SOMEONE A WORKSHOP EXPERIENCE?
- Yes you can. When booking the workshop, you can input their email details so that they recieve the emailed info. You can book them a one-to-one session, or create a group session of up to 5 people. You could also gift them an eGift Card, which they can redeem against a workshop date suitable for them. (All vouchers expire after 6 months).
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WHY CAN'T I TAKE MY WORK HOME ON THE SAME DAY?
- Jesmonite needs 48 hours to fully cure. If we sand and seal our Jesmonite pieces before they have fully cured we can potentially disrupt this process and weaken our pieces making them more susceptable to breaking.
- The workshop price includes my time to sand, seal and deliver your pieces to you, with no hidden postage fees!
- However, if you'd like to take your piece home and complete the process yourself, I can supply you with 'take home' kits. It comes with easy to follow instructions and the process itself is very simple. (The kit is included in your price if you are not having your pieces posted).
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HOW MANY PEOPLE CAN TAKE PART IN A WORKSHOP?
- The workshop space can accommodate up to a total of 5 participants.
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If you have any other questions on concerns please drop Stevie an email here.
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